Frequently Asked Questions
Find answers to common questions about our platform
1.
Why do I need to verify my email?
Email verification helps secure your account and prevents abuse.
2.
Can I delete my account?
Yes. If you wish to delete your account do it yourself or you can contact support.
3.
Why was my account suspended?
Accounts may be suspended for violating platform rules such as multi-accounting, using bots, or abusing the system.
4.
Can I change my wallet address?
Yes. You can update your wallet address in your account settings.
5.
Can I change my username?
Usernames typically can be changed
6.
How do I create an account?
Click the Sign Up button and fill in the required details such as username, email, and password.
7.
How many accounts can I create?
You are allowed to have exactly ONE account per person, per household, and per internet connection (IP address). Creating multiple accounts is strictly prohibited to maintain fairness for our advertisers.
8.
I forgot my password, how do I recover my account?
If you forgot your password, simply click on the "Forgot Password" link on the login page. Enter your registered email address, and we will send you a secure link to reset your password within minutes.
9.
Can I change my registered email address or username later?
For security purposes, usernames cannot be changed once the account is created. Email addresses can only be changed by contacting our support team and verifying your identity.